Privacy

We are glad that you are interested in our website. The protection of your privacy is very important to us. As set forth herein below, we inform you about our handling of your data that is always according to privacy laws and regulations.

1. Personal data

The collection of personal data starts, when you give it to us via our contact form, such as when you set up an account, register for the shop-newsletter or send a question to us. By entering and sending your personal data, such as first name(s), surname, address, telephone number and e-mail address, you entitle us to work with this data – and particularly to store it – in the framework of the Data Protection Act for implementing and documenting contracts, for ensuring access to our services as well as (upon explicit consent) for sending newsletters and information about our offers and products. Your personal data is only circulated to service providers in the framework of the processing of your order, such as for example the assigned mail-order firm or the credit institution that operates the payment. In any other case, we will not give your personal data to third parties. With a short e-mail to us, for example to info@biogena.com, you can revoke your consent to the processing of your personal data at any time. For the sake of completeness, we indicate that our entitlement of using your data for the processing and documentation of contracts remains unaffected by the revocation.

2. Server log data

When visiting our website, log data that does not let us draw conclusions about you as a person is automatically protocolled and temporarily stored. This data includes for example browser type and version, referrer URL, shortened IP-address, name of provider and the system software you are using. All log data is anonymised and analysed by us or the service provider we assigned, exclusively for statistical purposes and for improving our supply.

3. Cookies

In order to create a user-friendly website and to provide access to certain functions, we use cookies in some parts of the site. “Cookies” are small files that are stored locally on your data medium and that save certain settings and data for exchange with our system via your browser. Most of the cookies we use are session cookies and are deleted from your hard disk after closing your browser. The long-term cookies stay stored on your hard disk. When visiting our website again, the system knows automatically that you have been on the site already and which settings you prefer. Your browser enables you to limit the settings for the use of cookies, they can also be deleted there.

4. Google Analytics and Google Remarketing

This website uses the web analysis tool Google Analytics and the web placement service Google Remarketing, services of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies. The information generated due to cookies is normally transferred to a Google-server in the US and is saved there.
Google will use the information generated by the cookies for analysing how you use our website, for setting up reports about your activities and for services in connection with the use of the website and of the internet. Third-party providers, including Google, place advertisements on websites on the internet by cookies saved for this use on the basis of previous visits on this website. Google will also transfer this information, as necessary, to third-parties, if this is statutory or if third-parties process this data on behalf of Google. The anonymised IP-address that your browser transfers is not connected to other Google data. By using this website you comply with the processing of the data collected about you by Google in the ways and for the purpose described previously. You can prevent the retention of cookies via a corresponding setting of your browser software and beyond that the collection of data generated by the cookie that concerns your use of the website (incl. your IP-address) for Google as well as the processing of this data by Google by downloading and installing the browser plug-in you find under the link below:
https://tools.google.com/dlpage/gaoptout?hl=en
You can find detailed information about terms of use and privacy on
http://www.google.com/analytics/terms/gb.html (United Kingdom)
http://www.google.com/analytics/terms/us.html (USA)
or
http://www.google.com/intl/de/analytics/privacyoverview.html

5. Newsletter

If you subscribe to our newsletter, your e-mail address is used for our own advertising purposes. You can unsubscribe at any time.

6. Data security

The safety of your data is very important to us. All of your personal data is transferred encrypted via a safe SSL connection so that it is protected from foreign access. Moreover, we arrange additional technical and organisational safety precautions in order to prevent loss, destruction or fraudulent use. You should always keep your access information confidential and close the browser window when you have ended the communication with us, especially if there are also other persons who use this computer. The personal data you provide and information are protected very carefully against unauthorised access by third-parties. We will, in a reasonable framework, apply all measures for ensuring the safety of personal data. Anyway, the customer should take notice of the fact that the World Wide Web is – as the name indicates – accessible worldwide and that in particular fraudulent use cannot be eliminated, which means that – also with great care – the unauthorised access of third-parties to personal data and information cannot be excluded.

 

7. Right to be informed

 

According to the regulations of the Data Protection Act (§ 26 Datenschutzgesetz 2000), you are entitled to receive information about the data processed about you as a person as well as, when indicated, the right of rectification, inhibition or deletion of this data. For doing so, please contact:


Biogena Naturprodukte GmbH & Co KG
Strubergasse 24, A-5020 Salzburg
info@biogena.com


These privacy notifications may be changed from time to time. The changed version will also be published here. When visiting our sites again, you should therefore re-read the privacy notifications.
as of: September 2015.